My Automotive Friends:
Are you being re-active and looking for ways to save money from wherever you can?
Or
Are you being pro-active and looking for ways to better communicate with current and future customers? Are you willing to invest more in your people - from sales to service departments, not only with great consistent training, but also in technology to ensure that when we come out stronger and better on the other side of this crisis your team members are able to serve customers in the NEW ways customers wants to buy and get service?
During this down time...train and if you are on the fence about certain technologies - bring them onboard so everyone can be trained on the platform(s) now. And be ready to deploy from day one when back at your dealerships.
Wishing everyone are safe with your families and your loved ones.
